Before you reach out, we might've already answered your question below!
Fragrance oils are generally fine to be used in households that keep pets and many pet owners use these products without issue however, if you have birds, aquatics or exotics, we would recommend that you burn/use the product in a separate room so as not to cause any harm to the animal as they have very sensitive respiratory systems. As with all home fragrance products we recommend taking extra precautions when using around pets to minimise the risk of them ingesting the product. General safety states to keep out of the reach of pets (and children).
The halo diffuser is rechargeable and lasts approximately 72 hours of use with a full charge. This may vary based on the intensity settings used.
Our 10ml essential oil blends and fragrance oils will typically last up to 110hrs on the lowest setting. This equates to nearly 40 days per 10ml oil if used for 3 hours per day.
Essential oils are natural extracts from plant materials with potential therapeutic benefits, while fragrance oils are synthetic scents designed for consistent, long-lasting aroma. The choice between them depends on your intended use, personal preferences, and whether you prioritize natural or synthetic ingredients. Read more...
Yes, because of the atomising technology, the diffuser does make a light humming sound. This is between 30-35db, so shouldn't be disturbing or heard over the television.
The main advantages to waterless diffusers are they can produce a much stronger scent due to no dilution and therefore have better coverage. Additionally, they are free from water building up and becoming stagnant in the machine.
Absolutely. Our diffuser and essential oil blend combination has exceptional throw with up to 80m² coverage.
No. Our Halo Diffuser is more modern, has a better battery life, stronger coverage, and more control, and supports all oil-based fragrances.
The Halo Home Diffuser is 11.9cm tall and 7cm wide - sleek, stylish and strong.
We ship all UK orders from our office in the south of England. We ship worldwide! :)
If your order is placed before 2.30pm (UK Time), your order will be dispatched the same working day. Otherwise, it will be dispatched the following working day.
Delivery options are as follows:
UK (domestic)
Standard Delivery (Royal Mail Tracked 48) - £2.99 or FREE for first subscriptions and on orders over £15
Mainland Europe
Royal Mail International Tracked Delivery (3 to 7 business days) - £3.99 or FREE for orders over £100
North America
Royal Mail International Tracked Delivery (3 to 7 business days) - £4.99 or FREE for orders over £100
We do!
Delivery options are as follows:
Mainland Europe
Royal Mail International Tracked Delivery (3 to 7 business days) - £3.99 or FREE for orders over £100
North America
Royal Mail International Tracked Delivery (3 to 7 business days) - £4.99 or FREE for orders over £100
Hey! Max & James here, welcome to our beloved Scandiscents.
We don't have a big customer service team or anything like that, but if you'd like to get in touch with one of us we'd be more than happy to help.
Email: contact@scandiscents.com
Phone (Mon-Fri, 9am-5pm only): 0800 145 5033
Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, United Kingdom
We aim to respond within 48hrs (Mon-Fri) but is often sooner.
If you complete the form, we have received your request so please do not email as well. This may cause confusion and delay in resolving your request.
