Terms of service
Welcome to Scandiscents. By accessing or using our website, www.Scandiscents.com, and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site.
1. Acceptance of Terms
By accessing and using our website, you agree to be bound by these Terms of Service, as well as our Shipping Policy, and any other policies referenced herein. If you do not agree to these terms, you should not use our website or services.
2. Eligibility
To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By using our website, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
- Account Creation: You may be required to create an account to access certain features of our website. You agree to provide accurate, current, and complete information during the registration process and to update this information to maintain its accuracy.
- Account Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
4. Orders and Payments
- Order Acceptance: All orders placed through our website are subject to acceptance by Scandiscents. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or issues identified by our fraud prevention team.
- Pricing: All prices are listed in GBP and are subject to change without notice. We make every effort to ensure the accuracy of pricing, but we reserve the right to correct any errors or inaccuracies at any time.
- Payment: We accept payment through Credit Card, Debit Card, Klarna, PayPal and others we list at check out. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
5. Shipping and Delivery
- Shipping Policy: Please refer to our Shipping Policy for detailed information about shipping rates, delivery times, and international shipping.
- Delivery Issues: We are not responsible for delays or failures in delivery due to events beyond our control, including but not limited to natural disasters, strikes, or carrier delays.
6. Returns and Refunds
- Returns Policy: Please refer to our Returns and Refund Policy for detailed information on how to return products and obtain refunds.
- Warranty: Our products are covered by a 6-month warranty from the date of purchase. This warranty covers manufacturing defects and does not cover damage caused by misuse, accidents, or unauthorized repairs.
7. Intellectual Property
- Ownership: All content on our website, including but not limited to text, images, graphics, logos, and software, is the property of Scandiscents or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
- Use of Content: You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.
8. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Unauthorized Access: Attempting to access our website or services through unauthorized means or bypassing security measures.
- Misuse of Content: Copying, modifying, or distributing any content from our website without permission.
- Fraudulent Activity: Engaging in fraudulent activities, including but not limited to using false information to make purchases or attempting to defraud Scandiscents or other customers.
- Spamming: Sending unsolicited or unauthorized advertisements, promotions, or other commercial communications.
9. Limitation of Liability
To the fullest extent permitted by law, Scandiscents and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products, including but not limited to damages for loss of profits, data, or other intangibles.
10. Indemnification
You agree to indemnify and hold harmless Scandiscents its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses arising from your use of our website, your breach of these Terms of Service, or your violation of any law or the rights of any third party.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.
12. General Disclaimer
Scandiscents is not responsible for any issues, damages, or adverse effects that may occur as a result of using oils from other brands in our waterless diffusers. Whilst other branded oils should be compatible with the diffuser, we recommend using only oils specifically formulated and tested for use with our diffusers to ensure optimal performance and safety.
13. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
- Email: Contact@scandiscents.com
- Phone: 0800 145 5033
- Address: Unit 144, Regus, Building 3 Concord Park, Concord Road, Maidenhead, England, SL6 4BY